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Robotic Process Automation (RPA)


Robotic Process Automation (RPA) is a specific type of business process automation software. Any automation, at its most basic level, utilises technology to replace a series of human actions, and that’s where the ‘robot’ comparison comes in. Not all technologies provide business process automation, though, so replacing a single human action with technology – for example, adding a mathematical equation to a spreadsheet – does not make it automation.

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